Important information for all new clients:

  1. If you’re coming in for a specialized treatment (Ex. IMS, Concussion Management, Sports Physiotherapy, Acupuncture, Shockwave Therapy or Pelvic Floor Physio) then please contact us if you are unsure what therapist provides the treatment you’re searching for. Not all therapists provide all services and we can ensure we connect you with the correct practitioner.

  2. We suggest booking at least 3 follow up appointments now that are a week apart for physiotherapy, chiropractic and kinesiology, as it can be difficult to book these appointments at a later date due to limited schedule availability with your therapist.

  3. For naturopathic medicine and registered massage therapy, we suggest booking your first follow-up appointment one month after your initial appointment, as it can be difficult to book these appointments at a later date due to limited schedule availability with your therapist.

  4. Payment: We cannot access your extended health information to see what coverage you have available to you. If you’re wondering what coverage to available to you then please contact your extended health plan. If you are an ICBC, Worksafe, or MSP client we highly recommend contacting us with your claim information before your appointment so we can check your coverage.

We thank you for your understanding.

Active Solutions Health + Sport

Physiotherapy

Physiotherapists are highly skilled and educated health professionals who provide safe, effective client-centred treatment using various hands on techniques, exercise prescription and education. Physiotherapists improve clients’ quality of life by promoting optimal mobility, preventing injury, managing acute and chronic conditions, rehabilitating injury and educating and planning maintenance an... Read More

Physiotherapists are highly skilled and educated health professionals who provide safe, effective client-centred treatment using various hands on techniques, exercise prescription and education. Physiotherapists improve clients’ quality of life by promoting optimal mobility, preventing injury, managing acute and chronic conditions, rehabilitating injury and educating and planning maintenance and support programs to prevent re-occurrence. Intramuscular Stimulation (IMS) can also be used by your physiotherapist as supplement treatment.


Chiropractic

Chiropractic is a health care profession that is concerned with the diagnosis, treatment and prevention of neuromusculoskeletal disorders and the effects of these disorders on general health. It is a safe, natural, and effective health care discipline that relies on the hands as treatment to restore movement of the body. Hands on treatment techniques that are emphasized in chiropractic care inc... Read More

Chiropractic is a health care profession that is concerned with the diagnosis, treatment and prevention of neuromusculoskeletal disorders and the effects of these disorders on general health. It is a safe, natural, and effective health care discipline that relies on the hands as treatment to restore movement of the body. Hands on treatment techniques that are emphasized in chiropractic care include soft tissue therapy (ART®, Graston®), joint manipulation, joint mobilization and rehabilitative exercise.


Registered Massage Therapy

Registered Massage Therapists (RMTs) are extensively trained to assess the structure and movement of your body. They specialize in using various treatment techniques that include soft tissue massage, mobilizations, hydrotherapy, myofascial release and education to alleviate pain and restriction. In addition, RMTs can provide suggestions for stretching and exercises for postural strengthening an... Read More

Registered Massage Therapists (RMTs) are extensively trained to assess the structure and movement of your body. They specialize in using various treatment techniques that include soft tissue massage, mobilizations, hydrotherapy, myofascial release and education to alleviate pain and restriction. In addition, RMTs can provide suggestions for stretching and exercises for postural strengthening and awareness.


Naturopathic Medicine

Naturopathic Medicine is a distinct primary health care system that combines both core scientific knowledge and evidence based medicine with traditional and natural forms of medicine. It incorporates the best of both eastern and western medicine. The core of the naturopathic philosophy is to stimulate the innate healing power of the body and treat the underlying causes of disease. Symptoms of d... Read More

Naturopathic Medicine is a distinct primary health care system that combines both core scientific knowledge and evidence based medicine with traditional and natural forms of medicine. It incorporates the best of both eastern and western medicine. The core of the naturopathic philosophy is to stimulate the innate healing power of the body and treat the underlying causes of disease. Symptoms of disease are seen as signals of dysfunction in the body and naturopathic medicine emphasizes the disease as a process rather than as an entity.


Pelvic Floor Physiotherapy

Pelvic floor physiotherapy is the assessment and treatment of the pelvic floor, with the aim to improve or optimize its function, which is very similar to any other physiotherapy. - An assessment typically includes a detailed subjective history with special attention to gynecological history, prostate/penile health, bladder symptoms, and digestion and bowel function; - An external exam to... Read More

Pelvic floor physiotherapy is the assessment and treatment of the pelvic floor, with the aim to improve or optimize its function, which is very similar to any other physiotherapy.

- An assessment typically includes a detailed subjective history with special attention to gynecological history, prostate/penile health, bladder symptoms, and digestion and bowel function;
- An external exam to assess muscle length, strength, and function of the hips, back, pelvis, and abdomen;
- An internal vaginal and/or rectal exam to assess muscle length, strength, endurance, reflexes, and function of the pelvic floor.

Once the assessment has determined the root cause of your problems, a treatment plan can be put in action to address the contributing factors. Treatment may include:

- Education
- Exercises specific to you (such as stretching, strengthening, breathing)
- Lifestyle modifications
- Mindfulness practice
- Self-treatment techniques
- Manual therapy

Dr. Chad Arsenault received his Doctor of Chiropractic degree from Canadian Memorial Chiropractic College in June 2010. He graduated with Magna Cum Laude distinction and clinical honours. Dr. Arsenault majored in biology and minored in chemistry during his Bachelor of Science at the University of Prince Edward Island. Dr. Arsenault has furthered his education with certifications in a variety of soft tissue treatments such as Active Release Technique® and Graston®. Dr. Arsenault is active in the sports community, both locally and nationally. He has worked with the Vancouver Island University (VIU) soccer program and the 2015 Canadian Deaflympics Team in Russia. He was also part of the medical team for the 2014 BC Summer Games in Nanaimo. Dr. Arsenault is also a Lieutenant with Ladysmith Fire/Rescue.

Dr. Chad Arsenault received his Doctor of Chiropractic degree from Canadian Memorial Chiropractic... Read More

Please note: Dr. Courtenay Boer is currently accepting a limited number of new patients. When booking your initial appointment, it is recommended to also book your 30-minute follow-up appointment 4 weeks from your initial appointment. You may also add yourself to Dr. Boer’s waitlist, should an appointment become available sooner. Thank you for your understanding!

Dr. Courtenay Boer is a licensed Naturopathic Doctor (ND) and member in good standing of the College of Naturopathic Physicians of British Columbia.

Dr. Courtenay grew up in Edmonton and obtained a Bachelor of Science in Biology and Chemistry from The King’s University. After living abroad in Japan for several years, she returned to complete her naturopathic training and graduated with academic distinction from the The Boucher Institute of Naturopathic Medicine in New Westminster. Dr. Courtenay is certified in acupuncture and intravenous therapy, and holds pharmaceutical prescribing authority in the province of British Columbia.

Dr. Courtenay is passionate about working with patients to educate, empower and create sustainable health goals. She uses a wide variety of testing to identify the root causes of health issues and takes a patient-centered, holistic approach to creating individualized treatment plans. She uses a wide variety of treatment modalities including lifestyle and nutritional counselling, herbal medicine, acupuncture, targeted supplementation, IV therapy, and pharmaceuticals when appropriate. Dr. Courtenay has a special interest in women’s health and hormone balance (including thyroid conditions), menstrual concerns (such as PMS, heavy periods, PCOS, endometriosis and fibroids), fertility, menopause, cardiovascular health (including blood pressure, blood sugar, cholesterol, and weight management), and stress management.

When not in the clinic, she can be found exploring Cowichan’s hiking trails, cycling, playing music, and planning her next travel adventure!

For more information about Dr. Courtenay Boer and naturopathic medicine, visit http://drcourtenayboer.com

Please note: Dr. Courtenay Boer is currently accepting a limited number of new patients. When boo... Read More

Dr. Sara Burtinsky graduated as a Doctor of Chiropractic from Canadian Memorial Chiropractic College in June 2010 with a clinic honours distinction. Prior to her schooling at chiropractic college she graduated from Central Michigan University with a bachelor of science degree in health fitness in preventative and rehabilitative programs where she was on a full scholarship for gymnastics. Dr. Burtinsky has furthered her education with certifications in soft tissue treatments such as Active Release Technique® and Graston®. Athletics was a vital part of Sara’s motivation in becoming a chiropractor, as she experienced many injuries and hardships in her 18 year gymnastics career. She has experience in high level athletics as well as involvement with Division I and National level team therapists.

Dr. Sara Burtinsky graduated as a Doctor of Chiropractic from Canadian Memorial Chiropractic Coll... Read More

Jay Huggins graduated from McGill University with his Master of Science in Physical Therapy. Previous to that, Jay completed his Bachelor of Science in Ecology and Environmental Biology from Thompson River University.

Jay was born and raised in Nanaimo and played any sport that he could growing up, with baseball being the one that stuck. He was a member of the Nanaimo Pirates Baseball Club in high school and had the privilege to attend Taft College in California to play baseball while pursuing his post secondary education. Jay continued his active lifestyle after baseball by taking up kickboxing, squash and running.

Jay doesn’t try to “fix” patients, and instead facilitates patients back to recovery. Jay’s approach to physiotherapy is aimed at building a patient’s tools to self-manage their injury or condition and believes that recovery is when they perceive their body as strong, resilient and adaptable. Jay wants patients to understand the contributing factors to pain and injury beyond the structures that are affected.

Jay is always looking for the most effective ways to treat his client’s and will be offering the cutting-edge treatment option of Blood Flow Restriction (BFR), which allows the use of low intensity resistance exercise while getting the strength benefits of high intensity resistance exercise.

Jay Huggins has completed post-graduate certificates in manual therapy, Blood Flow Restriction Training, whiplash injuries and radiography.

Jay Huggins graduated from McGill University with his Master of Science in Physical Therapy. Prev... Read More

The island is in Rich’s blood as a born and raised Islander. He did leave the rock for a short stint for his education before returning back to the place he calls home.

Rich Huggins graduated from University of Alberta with his Masters of Science in Physical Therapy in 2009. Prior to that he completed his Bachelor of Human Kinetics from University of British Columbia in 2004. Post graduate courses help Rich stay professionally current so he can provide the most effective combination of physiotherapy services for each individual patient.

Post graduate certifications include: - Sports Physio Diploma (Registered International Sports Physiotherapist) - Complete Concussion Management Certified Practitioner - G:LAD Certified Therapist - Intramuscular Stimulation (IMS) - Manual Therapy Level 3 Upper and Lower - Kinesiotape Levels 1 and 2 - Vestibular Rehabilitation - First Aid Sports Responder / Outdoor Emergency Technician Certificate - Mulligan Mobilizations - Lyn Watson Shoulder Course

Since graduating as a Physiotherapist, he has provided outstanding rehabilitation in private practice settings on Vancouver Island and in Australia. Rich also has a undeniable passion for the local sports community and has worked with the Cowichan Valley Capitals Junior A Hockey Club, Nanaimo Senior Pirates Baseball Club, UBC Thunderbirds Men’s Ice Hockey Club, Alpine Canada Olympic Ski Team, Mid-Island Soccer and Cowichan Piggies Rugby Club. He was also part of the medical teams for the BC Summer Games in 2010, 2014 and 2018 and BC Summer Disability Games in 2004.

Outside of work you’ll find Rich doesn’t sit still well. He’s either surfing, mountain biking, skiing, adventure racing or spending time with his wife, 2 daughters and dog Brewer. Rich also coaches the local “Blue Llamas” U10 / 11 Girls Soccer Team and volunteers with the Mount Washington Ski Patrol.

The island is in Rich’s blood as a born and raised Islander. He did leave the rock for a short st... Read More

Katie Marks has returned from maternity leave, yahoo! She thoroughly enjoys hiking, yoga, kayaking and trail running. Working with her community is something Katie has always been passionate about and she believes in giving back. Katie has spent 5 years working with a local social enterprise empowering adults with developmental disabilities through meaningful workplace duties. This is where her love for health and well-being began.

During her time at West Coast College, she learned anatomy, physiology, kinesiology, general orthopaedic testing and mastery level massage training. Katie worked in palliative care facilities as well as the in-reach clinic completing 550 hours of massage training. She treated patients living with Parkinson’s, MS, Cerebral Palsy, cancer, fibromyalgia and chronic pain syndromes. Many of her patients experienced deep relief and this has become one of Katie’s favourite schooling experiences. Katie has volunteered and performed sports based treatments on various athletes at Comox half marathon, Cowichan women’s flag football tournament and rowing regattas. Experienced in working with varying abilities and fitness levels. She strives to build adaptable treatment plans with realistic home care recommendations for optimal health and recovery. Katie is excited to apply her skills in developing the mind-body connection as well as functional movement for all walks of life in the Ladysmith community.

Katie Marks has returned from maternity leave, yahoo! She thoroughly enjoys hiking, yoga, kayaki... Read More

Dr. Kaylee Peters graduated from the Doctor of Chiropractic program with Cum Laude distinction at University of Western States in Portland, Oregon . Prior to studying chiropractic, she received a Bachelor of Science in Kinesiology from the University of Alberta. Kaylee practices diversified chiropractic and uses tools such as joint manipulation, pin and stretch, cupping, and exercise therapy to help you achieve your wellness goals. Before attending chiropractic school, she worked as a Kinesiologist in several different areas including sports rehabilitation, cardiac rehabilitation, and chronic pain management. She also has experience coaching youth soccer. Kaylee’s athletic history is what pushed her towards chiropractic – she was a competitive swimmer, division 1 soccer player, and participates in dance and aerial arts. As an avid outdoor adventurer, you can find her running, hiking, camping, and combing the beaches of beautiful Vancouver Island when she out of the office.

Dr. Kaylee Peters graduated from the Doctor of Chiropractic program with Cum Laude distinction at... Read More

Kirstin graduated from WCCMT in 2017. She has practiced in luxury spas, an acupuncture clinic and eventually opened her own practice in downtown Victoria. She values patient-centred care and prioritizing her clients comfort and specific goals. Her treatments often involve an overall feeling of wholeness and groundedness, all while targeting those specific areas of concern. Kirstin has a calming presence and listens intently, making it easy to let go and ease into your massage experience.

In her free time she enjoys cycling, yoga and exploring the wide array of hiking trails that we have here on the west coast. She is also a free-lance photographer, specializing in film portraiture. She spent her high school years here in Ladysmith and is very excited to be back and caring for our community.

Kirstin graduated from WCCMT in 2017. She has practiced in luxury spas, an acupuncture clinic and... Read More

Mandy Ryan graduated from the 3000 hour program at the West Coast College of Massage Therapy in 2008 with a special interest in women’s health and pre and post natal health. She has further training as a Doula and as an on-call massage therapist for people during their birthing time. In the last 5 years she has continued her development by learning more about pain science and volunteered her time as a health coach for Pain BC.

Mandy truly loves being a massage therapist. She has a warm, relaxed, professional, and supportive personality that is pleasant to be around. Her treatments are often described as being slow and deeply relaxing. She has experience working with people of different ages, genders, abilities, body types and cultures. Mandy is committed to continuous learning, inclusion and a trauma-informed practice. During a treatment, Mandy will listen to you, discuss your goals and concerns, and work with you to create and implement a treatment that suits you. We are beyond excited to have Mandy Ryan’s personality and skill set joining our team.

Mandy is excited to return to Ladysmith, the beautiful community that she grew up in. Having spent many years living in Vancouver, she is eager to rediscover the island and explore the many hiking trails and delicious local food and drink options. When not working, she enjoys spending time with family and friends, singing, dancing (and sometimes cooking) in the kitchen, taking long walks, and listening to or playing music. Last but not least, Mandy can play a mean Bad, Bad Leroy Brown on the ukulele if you ask her! We might the makings of a clinic band coming together.

Mandy Ryan graduated from the 3000 hour program at the West Coast College of Massage Therapy in 2... Read More

Natalie Sagle graduated with a Masters of Physical Therapy from the University of British Columbia in 2013. Prior to completing her Master’s Degree, she completed a 4 year Honours Degree in Health Psychology. She is also certified as a Yoga Instructor, Holistic Nutritionist and has trained in and practiced various forms of bodywork such as Deep Tissue, Thai, and Relaxation massage; developing her aptitude for hands on healing. Natalie has been practicing Physiotherapy at Active Solutions since her family re-located to Vancouver Island in 2018. In addition to treating injuries in all areas of the body, she is passionate about working as a pelvic floor physiotherapist. She thrives working with pregnant and postpartum women and has done additional training as a Physio Doula. She supports the birthing person, through a trauma informed lens, with the physical challenges that come with pregnancy, birthing and beyond. Whether a vaginal or cesarian birth, Natalie has tools to support optimal recovery of the pelvic floor, core and/or cesarian scar. In addition, she offers birth preparation sessions focusing on maternal support through comfort measures using a deep understanding of pelvic biomechanics. Pelvic floor physiotherapy techniques have excellent evidence for treating prolapse and bladder and/or bowel incontinence. Such conditions are not only seen postpartum, but are also common during menopausal and post-menopausal years. Natalie addresses these muscular dysfunctions as she recognizes how they greatly affect one’s quality of life. She also has a keen interest in encouraging active lifestyles in the aging population by targeting balance, mobility, strength, and coordination. She has experience developing and running falls prevention programs and enjoys facilitating continued physical confidence and independence in her clients. Natalie also has a deep understanding of injuries and dysfunctions of the cervical spine (neck), Thoracic spine (upper back) and Tempomandibular (jaw) joint. She has strong skills in manual therapy and rehabilitation exercises for these mentioned areas, yet also had the lived experience of persistent neck, back, and jaw pain. Her personal recovery journey after a motor vehicle accident led her to become a Physiotherapist. Given her diverse training and experience, Natalie integrates various healing approaches including a combination of hands on therapies and active rehabilitation. Her practice focusses on discovering and addressing the root of the problem while targeting the client’s individual goals. She enjoys an active lifestyle including playing soccer, hiking, running, yoga and meditation, paddleboarding, snowboarding, and chasing her 2 small children around! She looks forward to guiding your return to the life and activities you love! Additional post graduate courses and training she had completed are listed below:  Pelvic Health Solutions Level 1  Cesarian birth and Rehabilitation  Labour and Delivery: Maternal Support Through Comfort Measures and Pelvic Biomechanics  Prenatal Yoga Instructing  The Tempomandibular (Jaw) Joint: Physical Therapy Approach to Evaluation and Effective Management  The Cervical Spine: Neural Tissue Mechanosensitivity  The Shoulder Complex  The Lumbar Spine: Neural Tissue Mechanosensitivity  The Hip Complex  The Knee Complex: Persistent Patello-femoral Syndromes and Knee OA  The Foot and Ankle Complex  The Elbow, Wrist and Hand Complex  First Aid and CPR

Natalie Sagle graduated with a Masters of Physical Therapy from the University of British Columbi... Read More

Jenn relocated from the prairies to Vancouver Island in 2016. She graduated with her Masters of Physical Therapy from the University of Manitoba in 2015 and prior to that, completed her Bachelor of Science with distinction from the University of Manitoba in 2013.

Continuing education is important to provide evidence-based treatment. Since graduating, Jenn has completed the following courses:

  • Level 1 in The Diploma of Advanced Orthopaedic Manual and Manipulative Therapy
  • Level 2 in The Diploma of Advanced Orthopaedic Manual and Manipulative Therapy – Upper
  • Level 2 in The Diploma of Advanced Orthopaedic Manual and Manipulative Therapy - Lower
  • Bobath Concept: Study of Human Movement, Balance, and Functional Movement
  • McKenzie Method of Mechanical Diagnosis and Therapy Part A: Lumbar Spine
  • Red Cross Sport First Responder
  • Activator Pole Walking Course
  • Lyn Watson Shoulder Course
  • Dry Needling Canada Level 1: Extremities
  • Dry Needling Canada Level 2: Spine
  • Pelvic Health Solutions Level 1
  • Pelvic Health Solutions Cesarean Birth

Outside of the clinic, Jenn is an active outdoor enthusiast, usually found mountain biking, hiking, backpacking, trail running, or snowboarding. In addition, she enjoys her time practicing yoga, canoeing, playing volleyball, and playing piano. Although most of her time is now spent chasing after her twin boys!

Jenn is dedicated to facilitating your safe and timely recovery so you can return to the activities that you enjoy most!

Jenn relocated from the prairies to Vancouver Island in 2016. She graduated with her Masters of ... Read More

Sheldon Shaw recently graduated from the Registered Massage Therapy program at West Coast College of Massage (WCCMT) and became licensed in November of 2023. He brings a great skillset and personality to the team and we’re excited to have him join our growing community.

Sheldon has always been physically active: from hiking, camping and running to being involved in playing football, rugby and more recently bouldering. He enjoys anything that involves nature and movement. Through living an active lifestyle and sustaining various injuries, he found that he benefited from massage therapy for stress reduction, performance recovery and injury rehabilitation tools. This positive experience directed Sheldon in pursuing a career as an RMT.

Sheldon Shaw utilizes an evidence-based approach in order to develop a tailored treatment plan for each of his patients while also integrating movement and breathing exercises throughout the treatment. He also values slowing the treatment pace down to provide a nice relaxing and sedating style to help his clients relax and escape from their busy lives. Sheldon’s goal as a therapist is to help his clients maintain their overall health and well being in order to fully enjoy their recreational and performance pursuits.

Sheldon has also obtained his Bachelor of Human Kinetics at the University of British Columbia – Okanagan, with a major in Clinical Exercise Physiology in 2021. Through his degree, he learnt the importance of exercise as a proactive approach to maintaining both physical and mental health.

Sheldon Shaw recently graduated from the Registered Massage Therapy program at West Coast College... Read More

Caroline graduated with a Bachelor’s of Physiotherapy from Laval University in 2000.

Her curiosity having led her to discover different health care environments in the province of Quebec, she has more than 20 years of combined experience in pain management, adults rehabilitation, palliative care, pediatric, women pelvic floor and vestibular physiotherapy.

Recently arrived in Ladysmith to share precious moments with her family and enjoy the island’s nature, she has joined the team and is pleased to offer her services to the community.

Caroline enjoys working with a variety of clientele, including babies and children, women during pregnancy and in the post partum phase, women experiencing urinary incontinence, adults with acute or persistent pain, patients with postural concerns and those seeking to improve their movements quality.

Her vision of the body’s issues is inspired by holistic approaches. Caroline is extensively trained to analyze posture, gait and any problematic movement, enabling her to understand the biomechanical sequence leading to the difficulties.

The aims of her sessions are to help her clients clarify their own situation through observation, and to guide them finding more efficient and comfortable ways to accomplish their tasks, sports or other activities.

She finds satisfaction discovering simple and effective solutions, working collaboratively and supporting children’s development. Manual therapy, home exercise programs along with teaching and advice are part of her tool box.

Recent post-graduate courses Caroline completed include :

General population

  • ConnectTherapyTM - Parts 1, 2, 3 and 4
  • Manual Therapy for The Ocular System
  • Vestibular Rehabilitation

Women’s health (Pregnancy and Post partum)

  • Holistic Treatment of the Postpartum Body
  • Pelvic Floor Support Systems in Postpartum Recovery, Pelvic Pain and Prolapse
  • Core Confidence for Pelvic Health

Babies and Children

  • Pediatric Integrative Manual Therapy (plagiocephaly, torticollis, feet deformity, developmental delays, coordination problems)
  • Breastfeeding and suction, deglutition, phonation difficulties

Always striving for the best results, she’ll bring together all her knowledge and experience to help you meet your personal challenges or those your child is facing.

Caroline graduated with a Bachelor’s of Physiotherapy from Laval University in 2000. Her curiosi... Read More

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